??  FREQUENTLY ASKED QUESTIONS  ??

How do you keep your prices so low?

We run a "lean and mean" operation. We don't have the overhead of most of our competitors.  Most of our jobs average $30/hr, about half the rates of other private & commercial competitors.

What is spyware?

Spyware comes in various forms, but basically it is a program or piece of information on your computer that either sends data about you or your computer habits to someone else on the Internet. This can be a company that is collecting data, or a thief seeking to steal access to your computer or data such as bank information, on it. Spyware can also be a program that places unwanted pop up ads on your computer. Cookies can be considered spyware. They are little piece of information placed in your web browser to track your web habits. This is useful sometimes as a web site can see you have visited it before and let you on without a registration process. Cookies are also used to keep track of your progress through a web store. They are also used to customize website ads to your likes and dislikes.

I have a spyware remover program but it doesn't remove a particular type of spyware on my computer. What can I do?

Ultimately no one program will solve all your spyware problems. A good strategy is (sad to say) to get two and run them both.